/* ==========================================================================
   Soporte Técnico — WANACOM
   Tema oscuro moderno, autocontenido (sin frameworks)
   ========================================================================== */

:root {
    --bg: #0b0f1a;
    --bg-soft: #101625;
    --card: #141b2d;
    --border: #232c44;
    --text: #e8ecf5;
    --muted: #94a0b8;
    --accent: #3898ec;
    --accent-2: #3dc1ff;
    --danger: #ff5d6c;
    --ok: #35d0a5;
    --radius: 14px;
    --radius-sm: 10px;
    --shadow: 0 12px 32px rgba(0, 0, 0, 0.35);
    --font: "Poppins", system-ui, -apple-system, "Segoe UI", sans-serif;
}

*,
*::before,
*::after {
    box-sizing: border-box;
}

html {
    scroll-behavior: smooth;
}

body {
    margin: 0;
    font-family: var(--font);
    font-weight: 300;
    color: var(--text);
    background:
        radial-gradient(
            900px 480px at 85% -10%,
            rgba(56, 152, 236, 0.12),
            transparent 60%
        ),
        radial-gradient(
            700px 420px at -10% 20%,
            rgba(61, 193, 255, 0.07),
            transparent 55%
        ),
        var(--bg);
    min-height: 100vh;
    line-height: 1.6;
}

img {
    max-width: 100%;
}

a {
    color: var(--accent-2);
    text-decoration: none;
}
a:hover {
    color: #8fd9ff;
}

.container {
    width: min(1180px, 92%);
    margin-inline: auto;
}

/* ------------------------------ Header --------------------------------- */
.site-header {
    position: sticky;
    top: 0;
    z-index: 50;
    background: rgba(11, 15, 26, 0.82);
    backdrop-filter: blur(12px);
    -webkit-backdrop-filter: blur(12px);
    border-bottom: 1px solid var(--border);
}

.header-inner {
    display: flex;
    align-items: center;
    gap: 24px;
    min-height: 72px;
}

.brand img {
    height: 55px;
    width: auto;
    display: block;
    margin-bottom: 15px;
}

.main-nav {
    margin-left: auto;
    display: flex;
    align-items: center;
    gap: 26px;
}

.main-nav > a {
    color: var(--muted);
    font-size: 0.92rem;
    font-weight: 500;
    transition: color 0.2s ease;
}

.main-nav > a:hover {
    color: var(--text);
}

.main-nav > a.active {
    color: var(--text);
    font-weight: 500;
    box-shadow: 0 2px 0 0 var(--accent-2);
    padding-bottom: 4px;
}

.nav-cta {
    margin-left: 8px;
}

/* CTA WhatsApp: celeste de marca con texto blanco, weight e ícono realzados */
.main-nav > a.btn-primary.nav-cta {
    padding: 10px 20px;
    font-size: 0.9rem;
    font-weight: 500;
    color: #fff;
}
.main-nav > a.btn-primary.nav-cta:hover {
    color: #fff;
}
.nav-cta .cta-ico {
    width: 18px;
    height: 18px;
}

.nav-toggle {
    display: none;
    margin-left: auto;
    background: none;
    border: 0;
    cursor: pointer;
    padding: 10px;
}

.nav-toggle span {
    display: block;
    width: 24px;
    height: 2px;
    margin: 5px 0;
    background: var(--text);
    border-radius: 2px;
    transition:
        transform 0.25s ease,
        opacity 0.25s ease;
}

.nav-toggle.open span:nth-child(1) {
    transform: translateY(7px) rotate(45deg);
}
.nav-toggle.open span:nth-child(2) {
    opacity: 0;
}
.nav-toggle.open span:nth-child(3) {
    transform: translateY(-7px) rotate(-45deg);
}

/* ------------------------------ Hero ----------------------------------- */
.hero {
    padding: 72px 0 40px;
}

.hero h1 {
    margin: 0 0 14px;
    font-size: clamp(2.1rem, 4.5vw, 3.2rem);
    font-weight: 700;
    letter-spacing: -0.5px;
}

.hero-sub {
    margin: 0;
    max-width: 640px;
    color: var(--muted);
    font-size: 1.02rem;
}

/* ------------------------------ Layout --------------------------------- */
.layout {
    display: grid;
    grid-template-columns: minmax(0, 1fr) 350px;
    gap: 28px;
    align-items: start;
    padding-bottom: 80px;
}

/* ------------------------------ Cards ---------------------------------- */
.card {
    background:
        linear-gradient(
            180deg,
            rgba(255, 255, 255, 0.02),
            rgba(255, 255, 255, 0)
        ),
        var(--card);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    box-shadow: var(--shadow);
}

.form-card {
    padding: 34px;
}

.card-title {
    margin: 0 0 22px;
    font-size: 1.45rem;
    font-weight: 600;
}

.sidebar {
    display: grid;
    gap: 28px;
    position: sticky;
    top: 96px;
}

.side-card {
    padding: 26px;
}

.side-title {
    margin: 0 0 16px;
    font-size: 1.05rem;
    font-weight: 600;
}

.side-text {
    margin: 0 0 14px;
    color: var(--muted);
    font-size: 0.9rem;
}

/* ------------------------------ Formulario ----------------------------- */
.form-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 18px 22px;
}

.field {
    display: flex;
    flex-direction: column;
    gap: 7px;
}
.field-full {
    grid-column: 1 / -1;
}

.field label {
    font-size: 0.82rem;
    font-weight: 500;
    color: var(--muted);
    letter-spacing: 0.3px;
}

.field .optional {
    font-weight: 300;
    opacity: 0.75;
}

.field input,
.field select,
.field textarea {
    font-family: var(--font);
    font-size: 0.95rem;
    font-weight: 300;
    color: var(--text);
    background: var(--bg-soft);
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    padding: 12px 14px;
    outline: none;
    width: 100%;
    transition:
        border-color 0.2s ease,
        box-shadow 0.2s ease;
}

.field textarea {
    resize: vertical;
    min-height: 130px;
}

.field input::placeholder,
.field textarea::placeholder {
    color: #5d6880;
}

.field input:focus,
.field select:focus,
.field textarea:focus {
    border-color: var(--accent);
    box-shadow: 0 0 0 3px rgba(56, 152, 236, 0.18);
}

.field select {
    appearance: none;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath fill='%2394a0b8' d='M6 8L0 0h12z'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 14px center;
    cursor: pointer;
}

.field select:invalid {
    color: #5d6880;
}
.field option {
    color: #f4f4f4;
}

.field.invalid input,
.field.invalid select,
.field.invalid textarea {
    border-color: var(--danger);
}

/* Honeypot: fuera de pantalla */
.hp-field {
    position: absolute !important;
    left: -9999px !important;
    width: 1px;
    height: 1px;
    overflow: hidden;
}

/* ------------------------------ Dropzone ------------------------------- */
.dropzone {
    border: 1.5px dashed #33405f;
    border-radius: var(--radius-sm);
    background: var(--bg-soft);
    padding: 34px 20px;
    text-align: center;
    cursor: pointer;
    transition:
        border-color 0.2s ease,
        background 0.2s ease;
}

.dropzone:hover,
.dropzone.dragover {
    border-color: var(--accent);
    background: rgba(56, 152, 236, 0.07);
}

.dz-icon {
    width: 30px;
    height: 30px;
    color: var(--muted);
    margin-bottom: 10px;
}
.dropzone:hover .dz-icon,
.dropzone.dragover .dz-icon {
    color: var(--accent-2);
}

.dz-text {
    margin: 0 0 6px;
    font-size: 0.92rem;
    color: var(--text);
}
.dz-link {
    color: var(--accent-2);
    font-weight: 500;
}
.dz-hint {
    margin: 0;
    font-size: 0.78rem;
    color: var(--muted);
}

.file-list {
    list-style: none;
    margin: 12px 0 0;
    padding: 0;
    display: grid;
    gap: 8px;
}

.file-list li {
    display: flex;
    align-items: center;
    gap: 10px;
    background: var(--bg-soft);
    border: 1px solid var(--border);
    border-radius: 8px;
    padding: 9px 12px;
    font-size: 0.85rem;
}

.file-list .f-name {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}
.file-list .f-size {
    color: var(--muted);
    margin-left: auto;
    flex-shrink: 0;
}

.file-list .f-remove {
    background: none;
    border: 0;
    cursor: pointer;
    color: var(--muted);
    font-size: 1.05rem;
    line-height: 1;
    padding: 2px 6px;
    border-radius: 6px;
    flex-shrink: 0;
}
.file-list .f-remove:hover {
    color: var(--danger);
    background: rgba(255, 93, 108, 0.12);
}

/* -------------------- Captcha + botón en la misma línea ----------------- */
.form-footer {
    display: flex;
    align-items: stretch; /* el botón iguala la altura del captcha (78px) */
    justify-content: space-between;
    gap: 16px;
    flex-wrap: wrap;
    margin-top: 24px;
}

.alert {
    border-radius: var(--radius-sm);
    padding: 13px 16px;
    font-size: 0.9rem;
    margin-bottom: 20px;
}

.alert-error {
    background: rgba(255, 93, 108, 0.1);
    border: 1px solid rgba(255, 93, 108, 0.4);
    color: #ffb3ba;
}

/* ------------------------------ Botones -------------------------------- */
.btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 9px;
    font-family: var(--font);
    font-size: 0.95rem;
    font-weight: 500;
    border-radius: 10px;
    padding: 13px 26px;
    cursor: pointer;
    border: 1px solid transparent;
    transition:
        transform 0.15s ease,
        box-shadow 0.2s ease,
        background 0.2s ease,
        color 0.2s ease;
}

.btn:active {
    transform: translateY(1px);
}

.btn-primary {
    background: linear-gradient(135deg, var(--accent), #2b7fd4);
    color: #fff;
    box-shadow: 0 6px 18px rgba(56, 152, 236, 0.35);
}
.btn-primary:hover {
    background: linear-gradient(135deg, var(--accent-2), var(--accent));
    color: #fff;
}

.btn-outline {
    background: transparent;
    border-color: var(--border);
    color: var(--text);
}
.btn-outline:hover {
    border-color: var(--accent);
    color: var(--accent-2);
}

.btn-icon {
    width: 16px;
    height: 16px;
}

.btn-submit {
    min-width: 0;
    padding-inline: 24px;
    font-size: 1.08rem;
    margin: 2px 0;
}
.btn-submit .btn-icon {
    width: 18px;
    height: 18px;
}
.btn-submit[disabled] {
    opacity: 0.65;
    cursor: wait;
    box-shadow: none;
}

.btn-submit .spinner {
    width: 16px;
    height: 16px;
    border: 2px solid rgba(255, 255, 255, 0.35);
    border-top-color: #fff;
    border-radius: 50%;
    animation: spin 0.7s linear infinite;
    display: none;
}
.btn-submit.loading .spinner {
    display: inline-block;
}
.btn-submit.loading .btn-icon {
    display: none;
}

@keyframes spin {
    to {
        transform: rotate(360deg);
    }
}

/* ------------------------------ Resultado ------------------------------ */
.result-card {
    padding: 48px 34px;
    text-align: center;
    grid-column: 1;
}

.result-icon {
    width: 66px;
    height: 66px;
    margin: 0 auto 18px;
}
.result-icon svg {
    width: 100%;
    height: 100%;
}
.result-icon.ok {
    color: var(--ok);
}
.result-icon.fail {
    color: var(--danger);
}

.result-card h2 {
    margin: 0 0 10px;
    font-size: 1.5rem;
    font-weight: 600;
}
.result-card p {
    margin: 0 0 6px;
}
.result-card .muted {
    color: var(--muted);
    font-size: 0.92rem;
    max-width: 440px;
    margin-inline: auto;
}

.ticket-number {
    font-size: 1.7rem;
    font-weight: 600;
    color: var(--accent-2);
    letter-spacing: 1px;
    margin: 6px 0 14px !important;
}

.result-actions {
    display: flex;
    gap: 14px;
    justify-content: center;
    flex-wrap: wrap;
    margin-top: 26px;
}

/* ------------------------------ Sidebar contacto ----------------------- */
.contact-list {
    list-style: none;
    margin: 0;
    padding: 0;
    display: grid;
    gap: 18px;
}
.contact-list li {
    display: flex;
    align-items: flex-start;
    gap: 13px;
}

.contact-ico {
    width: 38px;
    height: 38px;
    display: grid;
    place-items: center;
    background: rgba(56, 152, 236, 0.12);
    border: 1px solid rgba(56, 152, 236, 0.3);
    border-radius: 10px;
    color: var(--accent-2);
    flex-shrink: 0;
}
.contact-ico svg {
    width: 17px;
    height: 17px;
}

.contact-label {
    display: block;
    font-size: 0.76rem;
    color: var(--muted);
    letter-spacing: 0.3px;
}
.contact-list a,
.contact-value {
    font-size: 0.9rem;
    font-weight: 400;
    color: var(--text);
}
.contact-list a:hover {
    color: var(--accent-2);
}

.quick-links {
    list-style: none;
    margin: 0;
    padding: 0;
    display: grid;
    gap: 4px;
}
.quick-links a {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 10px 12px;
    border-radius: 8px;
    font-size: 0.9rem;
    color: var(--accent-2);
    transition: background 0.2s ease;
}
.quick-links a:hover {
    background: rgba(56, 152, 236, 0.1);
}
.quick-links .arrow {
    transition: transform 0.2s ease;
}
.quick-links a:hover .arrow {
    transform: translateX(4px);
}

/* ------------------------------ Footer --------------------------------- */
.site-footer {
    border-top: 1px solid var(--border);
    background: var(--bg-soft);
    padding: 40px 0;
}

.footer-inner {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 24px;
    flex-wrap: wrap;
}

.footer-brand img {
    height: 46px;
    margin-bottom: 12px;
}
.footer-brand p {
    margin: 0;
    color: var(--muted);
    font-size: 0.82rem;
}

.footer-nav {
    display: grid;
    gap: 8px;
    text-align: right;
}
.footer-nav a {
    color: var(--muted);
    font-size: 0.86rem;
}
.footer-nav a:hover {
    color: var(--text);
}

/* ------------------------------ Responsive ----------------------------- */
@media (max-width: 992px) {
    .layout {
        grid-template-columns: 1fr;
    }
    .sidebar {
        position: static;
        grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    }
    .result-card {
        grid-column: auto;
    }
}

@media (max-width: 720px) {
    .nav-toggle {
        display: block;
    }

    .main-nav {
        position: fixed;
        inset: 72px 0 auto 0;
        flex-direction: column;
        align-items: stretch;
        gap: 0;
        background: var(--bg-soft);
        border-bottom: 1px solid var(--border);
        padding: 12px 6%;
        margin: 0;
        transform: translateY(-130%);
        transition: transform 0.3s ease;
    }
    .main-nav.open {
        transform: translateY(0);
    }
    .main-nav > a {
        padding: 14px 6px;
        border-bottom: 1px solid var(--border);
    }
    .main-nav > a.active {
        box-shadow: none;
        color: var(--accent-2);
    }
    .nav-cta {
        margin: 14px 6px 8px;
    }

    .hero {
        padding: 52px 0 30px;
    }
    .form-card {
        padding: 24px 20px;
    }
    .form-grid {
        grid-template-columns: 1fr;
    }
    .form-footer {
        justify-content: center;
    }
    .result-actions .btn {
        width: 100%;
    }
}